HR Service Management
We specialize in deploying and customizing ServiceNow's robust HR solutions to automate and streamline HR processes effectively.
HR Service Management
HR Virtual Agent
BRD NowSolutions enhances the employee experience with HR virtual agents, delivering personalized, efficient interactions to support seamless HR service delivery.
Employee Center
Harness the power of connected devices to drive business efficiency. BRD integrates real-time data into ServiceNow, providing comprehensive visibility and enabling informed decision-making for continuous improvement.
Employee Journey Management
Gain end-to-end visibility into your employees’ lifecycle with ServiceNow. Track, manage, and optimize every stage—from onboarding to offboarding—for a seamless employee experience.
Case and Knowledge Management
Thinking of implementing the Common Service Data Model (CSDM)? BRD’s experts will guide you with proven strategies and tailored recommendations, ensuring a smooth and effective adoption process.
Advanced Work Assignment
Utilize ServiceNow's advanced tools like Agent Client Collector (ACC) to monitor and manage your infrastructure proactively. Access actionable insights for improved system performance and security.
Employee Document Management
Seamlessly integrate multiple data sources into ServiceNow’s CMDB using best practices. Ensure data accuracy, consistency, and alignment with industry standards for optimal results.
Mobile Agent
Leverage machine intelligence to identify and resolve potential issues before they escalate. Ensure uninterrupted operations and enhance service reliability with proactive anomaly detection.
Alumni Service Center
Empower your technicians with guided, automated recovery processes to swiftly restore operations, reduce downtime, and maintain business continuity.