IT Service Management & Integrations
Leverage the power of the ServiceNow platform to streamline IT service management processes and deliver exceptional service outcomes.
IT Service Management & Integrations
Virtual Agent for ITSM
BRD redefines the virtual agent experience by integrating localized customer contexts, ensuring personalized and efficient employee interactions.
IT Asset & Cost Management
BRD NowSolutions offers Core Asset Management, enabling organizations to track and manage hardware and software assets, associated costs, quantities, and agreements effectively.
CMDB & Service Portfolio Management
BRD NowSolutions delivers comprehensive tools to build logical representations of assets, services, and their interconnections—forming the backbone of your organization’s IT infrastructure.
Incident & Problem Management
Optimize service restoration with intelligent workflows and advanced root cause analysis. BRD ensures your ITSM foundation remains resilient and reliable.
Change & Release Management
Accelerate change management with streamlined approvals, automated deployment scripts, and integrated risk management—all within a unified platform.